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Why Sharing Contact Information is Prohibited on CoHostMarket

Learn the strict policies against sharing personal contact information on CoHostMarket and the consequences of violations.

To ensure a secure and trustworthy environment, CoHostMarket strictly prohibits the sharing of personal contact information through chat or inbox messages between homeowners and service providers. This policy safeguards user privacy and maintains the integrity of our platform.

Here’s what you need to know:

Protection of Privacy and Security:

• Sharing personal contact information outside of our platform increases the risk of privacy breaches and security issues. Keeping all communications within CoHostMarket helps to protect both homeowners and service providers from potential threats.

Fair Marketplace:

• Our platform is designed to create a fair and transparent marketplace. Allowing contact information to be shared outside of our platform could lead to unfair practices and undermine the trust we have built.

How to Obtain Contact Information:

• If you need the contact details of a service provider, you can securely obtain this information by booking an interview. Here’s how:

Find a Service Provider:

• Browse through profiles and select a service provider that fits your needs.

Book an Interview:

• Click on the “Book Interview” button on the service provider’s profile page. Booking an interview will cost $5, which is charged only if the service provider approves and accepts the interview request. During the booking process, homeowners must complete their banking information, which authorizes the payment only upon interview approval.

Wait for Approval:

• The service provider has 48 hours to approve your interview request. If the provider fails to respond or approve, no payment will be taken, and the interview will be automatically canceled without any charge to the homeowner. 

Contact Information:

• Once the interview is approved, both parties will receive each other's contact information.

Consequences of Violating This Policy:

Sharing contact information outside the platform can lead to severe consequences, including:

• Account suspension
• Permanent ban from the platform
• Loss of access to ongoing or completed transactions

For more details, please refer to our Terms and service page.