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1. Platform-Level ID Rejection (CoHostMarket)

This occurs when verifying your identity directly on the CoHostMarket platform — a step required before your services can be published or marked as verified.

Common Reasons:

• Blurry or low-quality photo of your ID

• ID is expired or cropped

• Name on ID does not match your profile name

• Missing or incomplete upload (e.g., only one side of a document)

How to Fix It:

• Take a new photo of your government-issued ID (no scans or screenshots)

• Ensure all four corners are visible and legible

• Use your real full name on your profile before re-uploading

2. Payout ID Rejection (Stripe Express)

Stripe Express handles ID and tax verification for payouts on CoHostMarket. If your documents were rejected here, you won’t be able to receive payments until resolved.

Common Stripe Rejection Reasons:

• ID photo is blurry, cropped, or too dark

• Document is expired or damaged

• Name mismatch between your Stripe profile and uploaded documents

• Proof of address does not show your full name and current address

Tips to Resolve It:

• Upload original photos taken with your phone (not scanned copies)

• Make sure text is readable, and the image is not cropped

• Use a valid document like a passport, driver’s license, or national ID

• Proof of address must be recent and clearly show your full name

For accepted document types, see: Stripe’s document requirements

What Happens After You Resubmit

After re-uploading your ID, here’s what to expect:

• CoHostMarket reviews: usually within 1 business day

• Stripe reviews: typically takes a few hours (up to 48 hours in some cases)

Once approved, you’ll be fully verified and ready to publish services and receive payouts.

Need Help or Pre-Check?

If you’re unsure why your document was rejected or want to avoid a second rejection, we can help:

• Send your updated ID or proof of address to [email protected] for review

• Include your username and a short note so we can check quickly

We’ll respond within 24 hours with feedback or confirmation. Let’s get your account verified smoothly!