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I cannot access my account. What should I do?
If you are experiencing difficulties accessing your account, follow these steps to recover it:
Forgot Password:
Go to the LOGIN page and click on the “Forgot Password” option. This will guide you through the process of setting up a new password using your registered email address.
Phone Number Verification (coming soon):
In the near future, we will introduce a phone number verification feature to assist in account recovery. This will be an option if you have previously verified your phone number on the platform. Stay tuned for updates on this feature.
Contact Customer Support:
If all else fails and you are unable to regain access to your account through the above methods, please reach out to us via our contact page. Our team is ready to assist you in recovering your account.
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Select Two-step Verification method.
Enter the email address associated with your account, and we'll email you a link to reset your password.
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