At Hostpro Market, we prioritize maintaining a secure and productive marketplace for all our service providers and clients. In line with this, we have established regulations to govern user conduct on our platform. This article outlines the potential reasons for account suspension and explains the two categories of suspension that exist on Hostpro Market.

Why might an account be suspended on Hostpro Market?

An account might be suspended on Hostpro Market for various reasons, including but not limited to, violations of our community standards or terms of service. The objective is to foster a safe and positive environment for all our users.

What are the types of account suspensions on Hostpro Market?

Temporary Restriction

Under this category, the account undergoes a review period during which:

• The account is temporarily restricted.
• Users can log in to their accounts, withdraw funds, and complete existing projects.
• Users cannot send or receive new orders or messages.
• Service listings will be hidden from the marketplace, prohibiting new orders.
• The review period can exceed 90 days, at the end of which the account might either be restored or permanently suspended.
• Customer support will not have the capacity to influence or update on the review's timeframe.

What might lead to receiving a warning or account suspension on Hostpro Market?

Accounts may receive warnings or face suspension due to a range of violations including, but not limited to:

Incomplete Profile or Missing Mandatory Information: All profiles should be filled out with accurate information. Failing to provide mandatory details can lead to warnings or account suspension.

Sharing Contact Details: Sharing contact information such as phone numbers, email addresses, or any other direct communication links openly on your profile or in chats is prohibited to maintain the security and privacy of our users.

Attempting to Transact Off the Platform: Engaging in transactions outside the Hostpro Market platform is a serious violation as it undermines the integrity of our marketplace and can lead to account suspension.

Non-Responsive Behavior: Not responding to buyer requests promptly, or at all, reflects poorly on service providers. Consistent non-responsiveness can attract warnings and possibly lead to account restriction.

Excessive Order Cancellations: Canceling orders too frequently can lead to warnings, disrupting the smooth operation of services on the platform and hindering the trust-building process between service providers and clients.

Receiving Numerous Low Ratings or Complaints: Accumulating a high number of low ratings or receiving numerous complaints from buyers may signal unsatisfactory service delivery. This can lead to warnings, with the potential for account suspension if the issue persists.

We urge all users to adhere strictly to the Hostpro Market terms of service and community guidelines to maintain a healthy, trustworthy, and professional working environment. Service providers can build a prosperous and long-lasting relationship with their clients on Hostpro Market by working responsibly and respecting the platform's rules.

Permanent Suspension

• This involves:
• A permanent ban where users can't log back into their accounts.
• This occurs after serious violations of Hostpro Market's terms of service.
• Service providers with pending withdrawals must wait for 90 days to access their funds. An automated email will be sent allowing a 7-day window for fund withdrawal.
• Clients with funds in their Hostpro Market balance will be refunded immediately.

How does the warning system work at Hostpro Market?

The warning system operates as follows:

• First warning: A reminder of Hostpro Market's terms of service with an advisory on adhering to the platform’s rules to avoid restrictions.
• Second warning (same violation): The account faces temporary restriction.
• Second warning (different violation): The account is subject to restriction.
• Three warnings (varied violations): The account is temporarily restricted, initiating the review period.

What happens during the temporary restriction review period?

During the review:

• Users retain access to active orders and communication channels.
• Funds that have cleared or are due to be cleared remain accessible for withdrawal.
• This period is a grace window to demonstrate adherence to Hostpro Market’s policies.

Why does Hostpro Market employ a warning system?

Hostpro Market is committed to educating its users on the platform’s rules and fostering a community where all service providers and clients can thrive. The warning system is a tool to inform and guide users on maintaining standard practices and avoiding repeated offenses, which might lead to removing their account from the marketplace.

Welcome to HostPro Market, your trusted platform connecting digital service providers with clients globally. Dive into an ecosystem where services are termed 'Engagements,' facilitating a seamless and efficient transaction process for both service providers and clients. Let's break down how you can start and succeed on HostPro Market:

Engagements and Service Packaging

In HostPro Market, service providers create 'Engagements' to offer their skills and services at a set starting price. To further appeal to diverse client needs, providers can design Engagement Packages, offering different service tiers with varying price points, allowing clients to choose a package that best suits their requirements.

Joining HostPro Market

Registration on HostPro Market is complimentary, granting users immediate access to browse and purchase services as clients. To unlock the potential as a service provider:

1. Ensure a complete profile setup showcasing your skills accurately.
2. Browse the variety of categories available and identify where your expertise lies.
3. Commence selling by following the provided guidance on creating an outstanding provider profile.

Remember that all aspiring service providers undergo a review process during registration and Engagement creation, adhering to HostPro Market's quality assurance policy.

Becoming a Top Provider

Successful providers on HostPro Market often share these traits:

1. A 100% complete and articulate profile.
2. Well-detailed Engagements that avoid ambiguities and clearly define the services offered.
3. Showcasing top-quality samples that genuinely represent their skills and expertise.

Provider Tip: Enhance your earnings by proposing additional services during the order process. Understand your client's needs and demonstrate how your skills can fulfill their objectives, maintaining transparent communication to align expectations continually.

Reputation Through Ratings

As you satisfy and even surpass clients' expectations, they will reward you with positive ratings, enhancing your reputation and encouraging future clients to choose your services.

Transaction and Compensation

HostPro Market safeguards clients' payments, holding funds in escrow until the successful completion of an Engagement. Upon delivery and approval, service providers receive depending of their subcription % service fee between 15 to 20% , a rewarding structure designed to appreciate your hard work and skill.

For instance, for a $100 service, providers will secure an $80 payment upon successful order completion. For a deeper understanding of the payment dynamics, refer to our Terms of Service.

At HostPro Market, we are dedicated to enhancing the short-term rental and Airbnb co-hosting industry by offering a myriad of online services tailored to meet the dynamic needs of this market. Below are the services freelancers are permitted to offer on HostPro Market:

1. Property Management and Co-hosting Services

• Property Listing Optimization: Enhancing listings to attract a higher number of guests.
• Dynamic Pricing Strategies: Offering strategies to optimize pricing and boost revenue.
• Guest Communication Management: Managing guest inquiries and communications effectively.
• Check-in and Checkout Coordination: Facilitating a seamless check-in and checkout process for guests.
• Maintenance Coordination: Handling routine maintenance and urgent repairs efficiently.

2. Consultations, Training, and Development

• Online Consultations via Zoom: Providing expert advice on various aspects of the short-term rental industry.
• Airbnb Training Programs: Organizing detailed training programs to educate new hosts on the best practices of Airbnb hosting.
• Airbnb Online Courses: Offering comprehensive online courses for mastering different facets of Airbnb hosting.

3. Marketing and Promotion

• Vacation Rental Marketing: Crafting and implementing marketing strategies for vacation rentals.
• SEO for Rental Listings: Enhancing the search visibility of rental listings.
• Social Media Management: Curating and handling social media campaigns to boost property visibility.

4. Content Creation and Resources

• Airbnb Welcome Book and House Manual Templates: Creating informative and welcoming resources for guests.
• Travel Guides: Crafting detailed guides to help guests explore the local area.
• House Manual E-Books: Developing e-books to provide guests with all the necessary property and area information.

5. Direct Booking and Channel Management

• Direct Booking Website Creation: Designing websites to facilitate direct bookings for properties.
• Channel Manager Connection: Integrating various distribution channels to streamline booking management.
• Direct Booking Management: Handling all aspects of direct booking, including guest communications and payment processing.

6. Accounting and Bookkeeping

• Airbnb Accounting: Offering specialized accounting services for Airbnb hosts.
• Airbnb Bookkeeping: Managing financial records proficiently to keep the business running smoothly.
• Spreadsheet Trackers: Creating spreadsheet trackers to help hosts monitor their business performance efficiently.

7. Digital Products and Educational Materials

• E-books: Authoring e-books on topics like Airbnb hosting tips, property maintenance, and business strategies.
• Templates and Checklists: Providing templates and checklists to help streamline operations in property management.

Note: All services offered should strictly adhere to HostPro Market’s terms of service, emphasizing professionalism and relevance to the short-term rental industry.

Receiving a warning notification generally implies a breach of HostPro's Terms of Service or a reported misconduct on your part. These warnings are communicated via your registered email and also reflected in your HostPro account.

It is important to note that warnings themselves do not limit your account activities, but recurrent violations can escalate to account demotion or temporary suspension.

Reasons for Receiving Warnings

Engaging in any of the following actions may result in a warning:

- Using inappropriate language or exhibiting improper behavior
- Engaging in spam activities
- Misleading information on your profile
- Sharing personal contact details
- Requesting positive feedback or the removal of feedback
- Misrepresenting your offered service

For a detailed understanding, refer to our Terms of Service.

Warning System Breakdown

Here is how our warning system operates:

- First Warning: A reminder of the HostPro's Terms of Service.
- Second Warning (Same Type): Your account will be suspended.
- Second Warning (Different Type): If you are a leveled seller, this leads to account demotion.
- Three Warnings (Any Type): Your account will be suspended.

Additional Notes

Warnings have a bearing on your seller-level eligibility. You can learn more about this in the HostPro Level System section.
In cases of severe violations, your account might be blocked immediately without a preceding warning.

To maintain a positive standing and a successful journey on HostPro Market, adhere strictly to the guidelines laid out in our Terms of Service.

At Hostpro Market, we prioritize maintaining a secure, transparent, and professional environment for our users. Account warnings or suspensions are measures we employ to safeguard the integrity of our platform.

Here are some primary reasons that might lead to such actions:

Incomplete Profile and Missing Essential Details:

Profiles serve as the first impression to potential clients. Incomplete profiles or those missing mandatory information may be subject to warnings or suspensions.

Unauthorized Sharing of Contact Information:

To ensure the safety and privacy of our users, sharing direct contact details, such as phone numbers or email addresses, either on your profile or within chats, is strictly prohibited.

Transactions Outside Hostpro Market:

Attempting or conducting transactions off the platform not only breaches our terms but also risks the security and interests of both parties involved. Such violations can lead to immediate account suspension.

Consistent Non-Responsiveness:

Timely communication is key to successful collaborations. Consistently ignoring or delaying responses to clients can result in warnings, and repeated behavior might lead to stricter actions.

Frequent Order Cancellations:

Excessive cancellations disrupt the platform's workflow and erode trust with clients. Service providers with a high cancellation rate may face warnings or suspensions.

Accumulating Low Ratings or Multiple Complaints:

Continuous low ratings or numerous complaints are indicative of subpar service quality. Persistent issues in this area will lead to warnings and, if unresolved, potential account suspension.

To foster a thriving, reliable, and professional ecosystem, we implore all users to adhere strictly to Hostpro Market’s terms of service and Community Guidelines. By upholding these standards and working with integrity, service providers can establish fruitful and enduring relationships with their clients on Hostpro Market.

At Hostpro Market, we've established a structured warning system to maintain the integrity and professionalism of our platform. This system serves as a corrective measure, ensuring that our community upholds the platform's standards.

Here's a breakdown of how the warning system operates:

First Warning:

Upon the first violation of Hostpro Market’s terms of service or community guidelines, the account holder receives an advisory warning. This is essentially a reminder to familiarize oneself with, and adhere to, the platform's rules to prevent future infractions.

Second Warning (Same Violation):

If an account holder repeats the same violation for which they've already received a warning, the account will face a temporary restriction. This serves as a more stringent reminder of the platform's policies.

Second Warning (Different Violation):

If an account holder commits a different violation after the first warning, the account will still be subject to temporary restriction. This is to emphasize the importance of comprehensively understanding and following all of Hostpro Market's guidelines.

Three Warnings (Varied Violations):

Upon receiving three warnings for any combination of violations, the account will be temporarily restricted. During this period, the account will undergo a review process by the Hostpro Market team to assess its future on the platform.

It's essential for all users to be proactive in understanding and adhering to Hostpro Market's guidelines. The warning system is in place not as a punitive measure, but as a mechanism to ensure a harmonious, professional, and trustworthy community.

Hostpro Market's primary goal is to cultivate a reliable, transparent, high-quality marketplace that benefits service providers and clients.

The warning system is an integral part of this vision for several reasons:

Education Over Punishment:

Rather than taking immediate punitive measures, the warning system allows users to understand and rectify any potential breaches or mistakes. It's an educative approach that encourages learning and growth within the community.

Maintaining a Professional Environment:

To ensure that Hostpro Market remains a trusted platform for all, users must adhere to established guidelines. The warning system reminds users to maintain high standards and professionalism in their interactions and transactions.

Prevention of Repeated Offenses:

By alerting users to any infractions, the warning system deters them from making the same mistakes repeatedly. This enhances user experience and ensures smoother operations within the marketplace.

A Fair Chance to Course-Correct:

Everyone can make mistakes, and the warning system acknowledges this. It allows users to understand their missteps and take corrective action before facing stricter penalties.

Preserving the Integrity of the Platform:

Ensuring that users abide by the platform's rules and best practices helps maintain the integrity of Hostpro Market. The warning system serves as a protective measure, providing that providers and clients can engage confidently, knowing that the platform's standards are upheld.

In essence, the warning system is more than just a disciplinary tool; it reflects Hostpro Market's commitment to education, fairness, and the ongoing success of its vibrant community.

Hostpro Market is a premier marketplace for online services dedicated exclusively to the short-term rental domain. From Airbnb management to listing optimization, we connect those offering specialized skills with those needing them.

Let's explore how our platform operates:

Services on Hostpro Market

Every service sellers provide on Hostpro Market is termed an 'Offer.' While crafting their Offers, sellers determine their price points.

Additionally, they can structure their Offers into different service packages. This enables clients to select a service that precisely matches their requirements, ensuring a tailored experience.

Getting Started

Registration with Hostpro Market is entirely free. Once registered, users can easily navigate through our specialized categories. However, to become a seller and offer services, there's an approval process to ensure quality control and adherence to our standards.

Steps for Sellers:

- Ensure your seller profile is 100% complete.

- Craft detailed Offers that comprehensively describe your services.

- Showcase work samples or portfolios that genuinely represent your expertise.

Pro Tip: Boost your earnings by offering supplementary services or consultation during the order process. Understand your client's needs deeply and employ effective communication to align with their goals.

Feedback & Ratings

Ensuring the satisfaction of clients is paramount. They can provide ratings and reviews when their expectations are met or surpassed. Stellar ratings validate the quality of your service and amplify your visibility on the platform, attracting more clients.

Transactions & Payments

Clients make payments to Hostpro Market upfront. Upon an order's successful completion and delivery, sellers procure 80% of the total order value. For instance, for a service priced at $10, the seller receives $8 post-completion. Dive deeper into our Terms of Service for comprehensive insights.

Our mission at Hostpro Market is to elevate the short-term rental landscape by connecting proficient service providers with clients eager for excellence. Whether it's optimizing a listing, offering management advice, or crafting an eBook on best practices, Hostpro Market is where expertise meets demand.

A Main Area of Expertise on HostPro Market is a crucial feature that allows you to categorize your services under specific domains of the short-term rental industry. This categorization aids in accurately showcasing your expertise, such as in SEO, property management, digital marketing, or legal consulting.

By carefully selecting your Main Area of Expertise, you can effectively communicate your strengths and specialties, making it simpler for potential clients to identify and choose your services based on their specific needs and your demonstrated proficiency in those areas.

This strategic alignment plays a significant role in enhancing the visibility and appeal of your offerings on the platform.

As a Free member on HostPro Market, you're entitled to select one Main Area of Expertise.

This singular focus enables you to channel your energies and skills into a specific niche of the short-term rental market. Under this main category, you can list up to five individual service offers, allowing you to present a well-rounded view of your expertise within that area.This limitation is strategically designed to help new freelancers hone in on their strongest area, making it easier for potential clients to identify your expertise.It's a beneficial way to start carving out your niche, gain visibility, and attract clients who are specifically seeking the skills you excel in.

For freelancers at the beginning stages of their online journey, this provides a focused, manageable approach to establishing a solid reputation on the platform.

With a Premium membership on HostPro Market, you're empowered to broaden your professional horizons.

This tier allows you to select up to three Main Areas of Expertise, greatly expanding the scope of services you can offer. Accompanying this, you have the flexibility to list up to fifteen specific service offers. Such an expansive range is perfect for showcasing your diverse skills and expertise.

This broader selection makes your profile more attractive to a wider array of clients, catering to a variety of needs within the vacation rental industry. It’s an effective way to enhance your visibility, attract more clients, and grow your business on the platform.