Upgrade your subscription for additional Features
| profile features | PREMIUM Subscription | PROSubscription |
|---|---|---|
| Profile Approvall | Fast - 48 Hours | 24 Hours |
| Targeted Location | 3 Locations/3 Countries | 10 Locations/10 Countries |
| Pro Badge |  |
pro |
| Company Logo | |
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SuperHost Badge  |
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| Featured Profile | Show Above FREE Account | Above Free & Premium |
| Contact Owner | 5 Contact/Per 24h | 10 Contact/Per 24h |
| Add Custom Service | |
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| Google Map On Profile | |
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| $49/PER YEAR | $149/PER YEAR |
To update the email address associated with your Hostpro Market account, please follow these easy steps:
Sign in to your Hostpro Market account.
Navigate to 'Profile' and select the 'Trust and Verification' section.
Find the 'Email' field and enter your new email address.
Hit 'Save' to apply the changes.
A confirmation email will be sent to the new email address. Open it and click on the provided link to finalize the change.
If you are unable to access the email account initially linked to your Hostpro profile, you can alternatively use phone verification to authenticate the change of email:
Add phone verification details to your Hostpro account in the 'Trust and Verification' section.
Verify the added phone number through an SMS code that will be sent to your number.
Utilizing this verified phone number, you can proceed to change your email address successfully.
To add or change the phone number linked to your Hostpro Market account, perform the following actions:
Log in to your Hostpro Market account.
Click on 'Profile' found in the main menu and select 'Trust and Verification.'
Follow the guided steps to verify your new phone number using either an SMS code or a verification phone call.
Once verified, your phone number will be updated in your Hostpro profile.
If you find yourself unable to access your Hostpro account, your registered email, and your associated phone number, do not worry. Reach out to our Customer Support Team, who are ready to assist you in resolving the issue and regaining access to your account.
I cannot access my account. What should I do?
If you are experiencing difficulties accessing your account, follow these steps to recover it:
Forgot Password:
Go to the LOGIN page and click on the “Forgot Password” option. This will guide you through the process of setting up a new password using your registered email address.
Phone Number Verification (coming soon):
In the near future, we will introduce a phone number verification feature to assist in account recovery. This will be an option if you have previously verified your phone number on the platform. Stay tuned for updates on this feature.
Contact Customer Support:
If all else fails and you are unable to regain access to your account through the above methods, please reach out to us via our contact page.
Our team is ready to assist you in recovering your account.
At HostPro Market, we provide the flexibility to manage your account according to your preferences. Whether you want to take a temporary break or decide to leave permanently, here are the detailed steps to guide you:
If you wish to take a short break and plan to return to HostPro Market, pausing your account is the ideal option. Here is how you can do it:
Login to your Account: Navigate to the dashboard.
Profile Settings: Go to Profile >> Personal Information.
Pause your Account: Find and click on the "Show/Hide my Profile" option.
Here, you can select the duration for which you want your account/profile to be paused.
Should you decide to part ways with HostPro Market permanently, we have an option to delete your account permanently.
But before you proceed, note the following critical points:
Back-Up: Ensure to review and backup necessary information from your orders and messages.
Irreversible Process: The process is irreversible, and reactivation is not an option post-deletion.
Settle Your Funds: Make sure to settle all pending funds either by refunding or withdrawing them. You can't proceed with account deactivation with pending balances.
Email Address: Changing the associated email before deletion allows for future reuse. Post-deletion, the email and username cannot be reused.
Account Data: Note that not all data will be erased; public data such as feedback and comments might still remain visible.
Login to your Dashboard: Head to Member >>Dashboard
Navigate to My Account: Click on "Account" followed by "My Account"
Delete Account: Find and click the "Delete Account" button.
Choose an appropriate reason from the dropdown menu for account deletion.
Confirm your decision by clicking on "Deactivate Account"
If you have any questions or need further guidance, feel free to reach out to our Customer Support. We appreciate your time with HostPro Market and wish you success in all your future endeavors.
Welcome to HostPro Market! Before you can start offering your services on our platform, you'll need to create and activate your seller account.
- Navigate to the top-right corner of the webpage and click on "Log in".
- Select "Become a Member" from the pop-up menu, followed by "HostPro".
- Complete the form presented to you to finalize your sign-up process.
- You'll be redirected to your dashboard where you'll find the "Profile Creation" option.
- Fill in all mandatory fields marked with a * (an asterisk), ensuring the information regarding your training, working experience, and skills is accurate and true.
- Optionally, link your account to your social media channels to enhance your credibility.
- Rest assured, all the information you provide remains confidential and is utilized to help foster a trustworthy environment and potentially bring you more business opportunities.
- To add an extra layer of security and authenticity, it's mandatory to verify both your phone number and ID at the end of the onboarding process.For phone verification, refer to our guide: "Verifying Your Account Using Your Phone".
- For ID verification, ensure that your profile completion rate is above 85%. Upon meeting this requirement, you can then upload your ID proof for verification. Remember, this step is crucial for processing payouts.
- Learn more in our guide: "Verifying Your Account Using Your Phone".
- The final stride in activating your seller account is setting up your first gig.
- For guidance on creating a compelling gig, refer to our tips and advice in "Creating a Gig" section
Remember, providing detailed and truthful information enhances your seller profile, setting a solid foundation for your success on HostPro Market.
We look forward to having you as a part of our community. Good luck!
In HostPro Market, the account types "Buyer" and "Seller" are distinct and cannot be interchanged within a single account setup. If you initially registered as a buyer but wish to offer your services as a seller, you'll need to set up a new freelancer account. Follow these steps to get started:
Before taking any action, ensure to secure any critical data from your existing buyer account.
Next, initiate the process to deactivate your current "Buyer" account. Make sure to settle any ongoing transactions and withdraw any funds before deactivation.
After deactivating your account, you'll need to go a step further to permanently delete the account. This action is irreversible and will erase all the data associated with your account.
With your buyer account deleted, you are now free to register as a seller using the same email address. Head to the HostPro Market homepage and click on "Become a Member" option to initiate the registration process.
During the registration process, ensure to opt for a "HostPro". Fill out the necessary details with accurate and truthful information regarding your expertise, skills, and the services you intend to offer.
All seller accounts are subject to approval by HostPro Market, irrespective of the subscription type chosen (Free or Paid). Complete all the necessary verification steps, including phone verification, to enhance the credibility of your profile.
Once your seller account is approved, you can proceed to create your first service offer. Detail the range of services you can provide, showcasing your expertise and what potential clients can expect when they engage your services.
With your service offer created and your profile set up, you're ready to launch your seller career on HostPro Market. Welcome to the community, and here’s to a successful selling journey!
We advise keeping a note of all the necessary information and files from your buyer account before initiating deletion, as this process is not reversible. Should you face any difficulties or have further questions, feel free to reach out to our support team.
Changing your email address on HostPro Market is a straightforward process, designed with your security in mind.
Here's a step-by-step guide:
Log into your Cohostmarket Dashboard.Navigate to 'Profile Overview', then select 'Personal Information'.Input your desired new email address and click 'Save'.
- Access the inbox of your old email address.
- Look for the confirmation email from Cohostmarket and click on the provided link to validate the change.
- Now, log into your Cohostmarket account using your old email address and password.
- Navigate to 'Trust & Verification', and follow the process to further confirm your new email address.
- Check the inbox of your new email address.You should receive a second confirmation email.
- Click on the provided link to finalize the email change.
If, for some reason, you can't access your old email address, you can opt for phone verification.
- Click on your profile picture and select 'Settings'.Go to the 'Security' section and click on 'Verify Now'.
- Follow the on-screen prompts to verify your account through an SMS code sent to your registered phone number.
- After verification, you can then change your email address using the phone-verified account following the steps outlined above.
For security reasons, always make sure that your registered email address on Cohostmarket is one that you actively use and can access. This helps in efficiently managing your account and staying updated with all communications.
If you encounter any issues or have further queries, our support team is always here to assist you!
At HostPro, we respect your decisions and ensure you have complete control over your account's status. Whether you'd like to go offline temporarily or decide to part ways permanently, here's a detailed guide on managing your account's visibility and deletion.
- Login to your HostPro account dashboard.
- Navigate to the main menu and click on Account.
- Select My Profile from the Account menu.
- Here, you have multiple options:
- Set your status to Available (Online).
- Go Unavailable (Offline).
- Hide your profile for a specific duration, ranging from 1 day to a maximum of 1 month.
- Choose to Hide your profile Permanently.
Before proceeding, ensure you've reviewed your orders, messages, and any other pertinent information you might need.
- In the My Profile section, locate the option to delete your account permanently.
- Choose a reason for your departure from the dropdown list.
- Click on Deactivate Account.
Funds: You cannot close your account if you have any pending funds, whether in your HostPro Balance or as Earned Revenues. Please refund or withdraw these funds before initiating account closure.
Username & Email: Once used, usernames and email addresses associated with a closed account cannot be reused for any new HostPro accounts in the future. If you intend to rejoin, ensure you change your email address before deactivating your current account.
Data Retention: Closing your account won't result in the automatic removal of all information associated with it. This means feedback, messages, and public pictures linked to your account will persist. If you wish to erase all traces, you must proceed with the subsequent permanent deletion process.
If you're inclined to erase all records associated with your HostPro account:
- Navigate to the Account Settings within the dashboard.
- Look for the Permanent Deletion option.
- Follow the prompts to confirm and finalize your decision.
The review process for freelancer profiles and service publication on HostPro Market is designed to ensure that all listings meet our standards for quality and completeness. Here's how it works:
You can create your freelancer profile and start drafting your services at any time. There’s no preliminary verification step required to begin this process.
We begin a detailed review of your profile information when you submit your first service for publication. This review typically takes a few hours to a few days, depending on the current volume of submissions and your membership tier.
Seller Information & References
Completing your Seller Information and adding references such as links to previous work or professional profiles is crucial. These details enhance the credibility of your services and can speed up the review process.
Ensure your Tax Information is accurately filled out. This is essential for compliance and smooth financial transactions.
If your profile is complete and your service meets our standards, your service can be published within a few hours. Incomplete profiles or services lacking essential information may lead to delays or rejection of the service listing.
To facilitate a smooth and swift service publication, we recommend completing your profile in its entirety, including all necessary information in the Seller Information, Tax Information, and adding credible references, before submitting your services.
If a service is rejected due to incomplete profile information, you will be informed of the specific areas that need attention. You can resubmit the service for review after making the necessary updates.
This approach ensures that all services listed on HostPro Market are backed by well-detailed and credible freelancer profiles, maintaining a high standard of quality and trustworthiness on our platform.
As an Owner/Buyer on our platform, you have a wide range of functionalities at your disposal to manage and enhance your property effectively. Here’s what you can do:
You can schedule interviews with a variety of service providers, including Airbnb Co-Hosts, Local Cleaning Services, and Property Managers. This feature allows you to personally connect with potential service providers, understand their offerings, and choose the best fit for your property management needs.
You have the option to buy one-time service packages from these providers. Whether you need a specific task handled or a comprehensive service package, these options are designed to cater to diverse property management requirements.
Your account enables you to purchase any services offered by freelancers on our platform. This includes a range of online services tailored to the vacation rental industry, from digital marketing to operational optimization.
You can also take advantage of online consultations and educational offerings. These include expert-led courses and training programs designed to enhance your knowledge and skills in managing vacation rentals effectively.
By leveraging these functionalities, your Owner/Buyer account becomes a powerful tool for enhancing the management and profitability of your vacation rental property.
If you initially registered as a Service Provider, you will not be able to directly switch your account to offer online services. Here’s what you need to know:
To offer online services, you need to create a separate Freelancer account. This separation is due to the specific features and settings in the Freelancer account, which are tailored for offering online services and consultations.
To become a Freelancer on our platform, you will need to register anew. This process ensures that your new Freelancer account is set up with the correct tools and features designed for online service offerings.
This distinction between accounts ensures that each is optimized for its specific purpose. While Service Provider accounts are intended for local services like property management or house cleaning, Freelancer accounts are designed for online services such as virtual assistance, digital marketing, and consultations.
If you wish to offer both local and online services, you can maintain separate accounts for each. This allows you to efficiently manage and provide distinct types of services to different client bases.
Currently, our platform does not support automatic account switching between Service Provider and Freelancer roles due to the distinct nature of these services. We recommend managing each account separately
to ensure each service type is appropriately catered to.
By understanding these guidelines, you can effectively set up and manage your service offerings on our platform, whether they are local or online.
Yes, you can update your birthday information under the 'Personal Information' section of your account. While providing your birthday is not compulsory, it plays a significant role in enhancing your experience on HostPro Market.
Here's why your birthday information is valuable
Your birthday allows us to personalize your experience on the platform. It helps us to understand our user demographics better and tailor our services to suit diverse age groups.
We use your birthday to celebrate your special day with you. You may receive exclusive offers, discounts, or personalized greetings, adding a touch of appreciation from our team.
Your birthday is a crucial piece of information for our internal records. It assists us in complying with legal requirements and policies, especially those related to age verification and ensuring that our services are being used by appropriately aged individuals.
Rest assured, your birthday is used solely for internal purposes and is not displayed publicly on your profile. We respect your privacy and handle this information with the utmost confidentiality and security.
Remember, updating your birthday information is a simple process, and doing so can enhance your interaction with HostPro Market, ensuring a more tailored and enjoyable experience.
Managing your newsletter subscription on HostPro Market is simple and can be done in just a few steps. To adjust your preferences, go to the 'Personal Information' section of your account settings. In this tab, you will find the option to either subscribe to or unsubscribe from our newsletters.
By subscribing to the HostPro Market newsletter, you gain access to a wealth of benefits:
Stay informed about the latest features, updates, and enhancements to the HostPro Market platform. We ensure you’re always in the loop about the new tools and services that can enhance your online consulting or service offering experience.
Our newsletters often contain exclusive offers, discounts, and early access to new functionalities. These offers are designed to provide added value to your HostPro Market experience.
Receive valuable insights, tips, and strategies relevant to the vacation rental market. Our newsletters include expertly curated content to help you optimize your online services and consultations.
Be part of a larger community of professionals. Learn about community events, success stories, and opportunities for collaboration within the HostPro Market ecosystem.
We respect your inbox space and time. HostPro Market sends out newsletters no more than once a month, ensuring that you receive only the most important and relevant information without overwhelming you.
To ensure you're making the most of your HostPro Market experience, we recommend staying subscribed to our newsletter. However, we also understand the importance of choice and control over the information you receive. If you decide to unsubscribe, you can easily do so from the same 'Personal Information' section at any time. Remember, you can always resubscribe if you find that you miss our updates and insights.
On HostPro Market, providing information about the languages you speak is a mandatory requirement, and for good reason. Language plays a pivotal role in effective communication, and in the diverse world of online services and consultations, it's essential for ensuring smooth interactions between you and potential clients.
Here's why this information is so crucial
When clients search for services, they often have language preferences or requirements. By listing the languages you're fluent in, you increase the chances of matching with clients who are specifically looking for services in those languages.
Including language information on your profile expands your potential client base. It opens doors to clients from different linguistic backgrounds, making your services more inclusive and accessible.
Clear and effective communication is the backbone of successful consultations and service transactions. Knowing the languages you are comfortable with helps clients choose a service provider with whom they can communicate effectively, leading to better understanding and outcomes.
Clients feel more confident and comfortable engaging with service providers who can communicate in their preferred language. This not only enhances client satisfaction but also builds trust, which is vital for establishing long-term professional relationships.
In a global marketplace, linguistic versatility is a valuable asset. By showcasing your language skills, you distinguish yourself from other service providers, giving you a competitive edge in attracting a diverse clientele.
Understanding and speaking a client's language allows for a more personalized service experience. It enables you to tailor your approach and advice to the cultural and linguistic context of the client, thereby enriching the overall consultation experience.
Remember, the languages you list on your profile reflect your ability to cater to a global audience. It's not just about language proficiency; it's about connecting with clients in a way that's most comfortable and effective for them. This commitment to clear and inclusive communication is what sets HostPro Market apart as a premier platform for online services and consultations in the vacation rental industry.
If you are affiliated with a company and register as a freelancer on HostPro Market, you are required to provide the following details, which are kept private and not displayed on your public profile:
rovide the official name of the company you are associated with. This is used internally for verification purposes and adds an additional layer of professional authenticity to your account.
If your company has a registration number, especially for those registered in the USA, include this in your information. It's used for internal verification and to ensure compliance with legal and platform guidelines.
For freelancers based in the USA, completing a W9 tax form is mandatory. This is in accordance with tax laws and is essential for processing any payments and maintaining tax compliance.
Be assured that these details are for internal use only and will not be displayed on your public profile. They are collected to verify your professional background and ensure compliance with our platform's standards and legal requirements.
It's important to note that your individual freelancer profile on HostPro Market remains distinct from your company affiliation. This separation allows you to offer personalized services as an individual professional, even if you're part of a larger organization.
Providing your company affiliation details helps us maintain the integrity and professionalism of our platform. It ensures that we offer a trustworthy environment for both service providers and clients.
Remember: providing accurate and complete company information is an important step in setting up your freelancer profile on HostPro Market, especially for ensuring compliance and credibility in a professional marketplace.
Linking your Airbnb profile to your HostPro Market account can significantly enhance your credibility as a service provider, especially if you have a notable track record on Airbnb. Here's how it benefits you:
Your Airbnb profile is a testament to your experience and skills in managing vacation rentals. Linking it allows potential clients to see your history, guest reviews, and overall performance as a host.
If you have achieved Superhost status on Airbnb, linking your profile enables you to showcase this achievement on HostPro Market. The Superhost badge is a symbol of excellence and reliability in the vacation rental industry and can increase your appeal to potential clients on our platform.
Potential clients often seek freelancers with proven experience and success. Your Airbnb profile serves as a portfolio of your hosting skills, helping to build trust and confidence among clients considering your services.
While you share your Airbnb profile link, rest assured that this information is kept private and is only used internally on HostPro Market to verify your host status and unlock the Superhost badge on your profile.
The inclusion of your Airbnb profile, particularly if it includes positive reviews and a high rating, adds an extra layer of professionalism to your HostPro Market profile, making you stand out among other service providers.
For those offering consultation or management services related to Airbnb, your profile link serves as a verification of your expertise and hands-on experience, which can be a deciding factor for many clients.
Remember, linking your Airbnb profile is a strategic move that can substantially boost your profile's appeal and credibility on HostPro Market, especially for those who have built a strong presence on Airbnb.
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