Hi - I run 6 and working on our 7th successful short-term rental and hope to continue to expand. Although I have automated messaging set up for check-in, check out procedures, booking confirmation, etc - the individual questions, suggestions, repairs, requests for early or late check out and co ordinating with cleaners the early or late checks outs, maintenance logistics/repairs, while adding a personal touch when guests have questions about where to take kids hiking, couples for a nice restaurant etc - I manage other long term and commercial rentals as well and although I feel I have several systems in place for short term automation, I would love help outsourcing in this one area to start off with for now. I have maintenance people I can call to handle issues - just coordinating with guests is sometimes more time than I have. I would also like to be able to put my phone down and enjoy my kids without worrying about needing to respond to questions. Read More